| 1. |
Have you had any previous experience with lawyers? |
Yes No |
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If yes, how do we compare? |
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If no, what expectations did you have? |
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And how did we compare to those expectations? |
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| 2. |
Why did you choose BRRT? |
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| 3. |
Would you choose us again? |
Yes No |
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Why? |
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| 4. |
Did we adequately explain everything? |
Yes No |
Comment: |
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Was our communication clear and concise? |
Yes No |
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Were we easy to contact? |
Yes No |
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Were our staff helpful and courteous? |
Yes No |
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Was our office accessible and comfortable? |
Yes No |
Comment: |
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| 5. |
Did we adequately explain about the costs of our services? |
Yes No |
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Did you feel we provide value for money in provision of legal services? |
Yes No |
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Any comments about our costs generally? |
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| 6. |
Would you recommend us to family and friends? |
Yes No |
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| 7. |
Any comments about BRRT generally? |
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| 8. |
Your name: (optional) |
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Type(s) of matter we handled for you: |
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| 9. |
Please advise if we may include your comments on our website: |
Yes No |
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| Please feel free to add any additional comments or to call us to discuss any specific issues. We greatly appreciate you taking the time to help us improve our service. |
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